4- Instantly after the new password a message confirm you the change
Change problems
If you would like to change your password, but are unable to do so from the Moovee App, you can send an e-mail to support@moovee.lu requesting a new password.
A Moovee agent will contact you as soon as possible.
Our vehicle are equiped with a key system that allows you to open the car with your smartphone via the Moovee App. You booked a vehicle and you have issues to get into it. Please verify these settings: Bluetooth is activated on your smartphone; ...
Why having an Internet connection is necessary for my booking? The key opening sytsem in our vehicle requiers an Internet connection even if you use the Bluetooth connection . The Internet connection is required to use the "open" and "close" buttons ...
It may be that during your booking the digital key is not working anymore, in which case the only solution is to repair the key via your Moovee App. Repair the key when the application need it You can do it directly on this first key repair page, ...
Here is the procedure to start your reservation: 1. Be sure to be on time to start your booking, otherwise departure will not be possible 2. Check all steps to start your booking 3. Click on "take the vehicle" and wait for the terminal to start ...