Related Articles
Create a pro booking after 8 PM
If you need to create a pro booking after 8PM, please contact the support to do it : mail to support@moovee-mobility.com extend your booking form · The creation of reservations by Moovee is only possible during office hours, i.e. from 9am to 6pm, ...
Put the vehicle in charge at the end of your booking
If you have booked an electric car, you must put it in charge at the end of your booking. Please always confirm that the vehicle is charging, by looking at the dashboard to see if the charge is on. Please note that some charging stations require a ...
Cancellation of a booking
If you wish to cancel your booking, you only need to click on the "cancel" button. If you start the booking and then end it, you will still be charged by the system.
The bike/scooter is not released from the station using the Moovee App
If you are unable to release the bike/scooter from its station at the start of your booking, please check the following points: Confirm that you have a stable internet connection. Check that your booking dates and departure times are correct. If you ...
Question concerning the price of the reservation
When creating a private reservation, a deposit of 50€ is blocked on the user's bank card, like a bank imprint. This amount will be released at the end of the reservation if the mileage does not exceed the estimated total amount, otherwise the ...