Questions about Application
I have no internet connection, can I get into my car ?
Why having an Internet connection is necessary for my booking? Before each booking, you need to have an Internet connection to create and start your booking. Without Internet connection it's impossible to create a booking and then to start the ...
How to charge my car with Diego
If your car is equipped with a Diego badge, you are enable to charge your vehicle at a Diego station How to charge my car with the Diego app ? The app helps you to find a suitable car charging station for Diego. 1. Dowload the app on: Android : ...
Tire pressure Hyundai Kona EV
How to reset the tire pressure After filling the tire, the tire pressure will automaticaly be reset about 10 minutes after driving.
How to do my Check out ?
When to check out You do your check out always and only at the end of your booking. You must carry out the check out to notice any damage occurred during the booking. This procedure helps our team to ensure the good quality of the services. How to ...
How to do my Check in ?
When to check in? You do your check in always and only at the beginning of your booking before getting into the car to report any damage on the vehicle. You must carry out the inspection to avoid any liability for damage. How to Check-in External ...
I can't get into my vehicle. How can I access ?
Our vehicle are equiped with a key system that allows you to open the car with your smartphone via the Moovee App. You booked a vehicle and you have issues to get into it. Please verify these settings: Bluetooth is activated on your smartphone; ...
My digital key is not working anymore
It may be that during your booking the digital key is not working anymore, in which case the only solution is to repair the key via your Moovee App. Repair the key when the application need it You can do it directly on this first key repair page, ...
I have no Internet connection, can I get into my car ?
Why having an Internet connection is necessary for my booking? The key opening sytsem in our vehicle requiers an Internet connection even if you use the Bluetooth connection . The Internet connection is required to use the "open" and "close" buttons ...
Password change
Procedure to change your password Password change on the app 1- Go to your profile on the Moovee App 2- Go into the "Password" section 3- Write your old password and the new one 4- Instantly after the new password a message confirm you the change ...
How to use
Please check the doc here attached
Create a pro booking after 8 PM
If you need to create a pro booking after 8PM, please contact the support to do it : mail to support@moovee-mobility.com extend your booking form · The creation of reservations by Moovee is only possible during office hours, i.e. from 9am to 6pm, ...