Questions about Mobility Service
Arendt - Mobility Services
Voici les informations utilises pour votre service de mobilité.
Fuel Card ESSO/SHELL
FYI: The SHELL fuel card can also be used at ESSO stations
Be contacted by a Moovee agent following a request/question
Please note that Moovee agents are available Monday to Friday, 8am to 6pm. The call center remains available 24 hours a day, 7 days a week, for technical questions or problems, breakdowns and accidents.
Email to create an account
You must create your Moovee account using your professional email. Please note that any account created with an personal email address will be deleted.
Waiting for approval
If your Moovee account is still pending validation please confirm that : You have already passed the car-sharing training within your company That you have completed all required registration information Please note that the validation of your Moovee ...
Charge an eletric car
Each electric car has a charging cable (for domestic sockets) that is in the trunk of the car. To charge the car on a public charging station, you will have to take the charging cable that is on the company's charging station, at the time you start ...
How to access the vehicles without the key?
Please use the mobile Moovee Application. Once in the vehicle, simply start the car, no need for keys.
All you need to know about Gas Card
Our thermal cars have a Gas Card inside the car, that you must use to pay the fuel. To start, you can find it inside the glove box (for some models, the gas cards are inside a small white box). You can pay with the Gas Card in every Shell gas ...
Insurance and responsibility
Damages covered by the insurance Without franchise •Collision with a domestic or farm animal belonging to a 3rd party identified •Broken glass : Windshield, side windows and rear window, including antenna and heated windows. - not covered: bulbs, ...