I have no Internet connection, can I get into my car ?

I have no Internet connection, can I get into my car ?

Why having an Internet connection is necessary for my booking?

The key opening sytsem in our vehicle requiers an Internet connection  even if you use the Bluetooth connection .
The Internet connection is required to use the "open" and "close"  buttons to communicate with the vehicle. Be sure that everytime you interact with the vehicle you have access to Internet .

If you cannot interact with your vehicle check out those settings.

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